INDUSTRIES
Ride-Hailing & Taxi Dispa

What Playmoove enables

Driver identity management
Full driver profile with license verification, document upload/approval workflow, status lifecycle (Pending Review → Approved → Active / Suspended), and device tracking (app version, OS, model)
Reservation request system
Pre-booking request object captures pickup/dropoff locations, preferred time windows, and route information before confirmed reservation—enables dispatch coordination and driver assignment
Driver approval queue
Dedicated review interface for pending driver applications with document validation, compliance checks, and manual approval/refusal with reason capture
RFID card support
Physical access cards as alternative to app-based vehicle unlock—configurable card standards, chip IDs, PINs for hardware-based authentication
Route logging
GPS waypoints with timestamps on each reservation support safety monitoring, insurance claims, and regulatory compliance reporting
Taxi and NCC regulatory support
Municipal license tracking (concessione/medallion management), taximeter integration with regulated tariff enforcement, professional qualification validation (CQC), shift documentation, service sheet export for regulatory compliance, NCC depot-return workflow enforcement

Architecture Overview

Driver approval workflow gates vehicle access—new drivers submit documents, enter review queue, receive approval decision, and transition to Active status before booking capability. Reservation request captures ride intent (pickup/dropoff, time preference, route) before vehicle assignment. Main driver designation on each client account enables dispatching logic. Route data with GPS + timestamps logs on every reservation for post-trip review, safety analysis, and compliance reporting. For taxi operations: municipal license management tracks concessione assignments, taximeter integration enforces regulated tariff tables, shift logging documents driver-vehicle-license combinations per regulatory requirements.

Concrete Example

Driver approval workflow gates vehicle access—new drivers submit documents, enter review queue, receive approval decision, and transition to Active status before booking capability. Reservation request captures ride intent (pickup/dropoff, time preference, route) before vehicle assignment. Main driver designation on each client account enables dispatching logic. Route data with GPS + timestamps logs on every reservation for post-trip review, safety analysis, and compliance reporting. For taxi operations: municipal license management tracks concessione assignments, taximeter integration enforces regulated tariff tables, shift logging documents driver-vehicle-license combinations per regulatory requirements.